Business Insider: 2 looming problems are threatening to hammer FedEx — and that's not even counting the recession
Rick Watson, the CEO of RMW Commerce Consulting, sees another trend in the mix when it comes to FedEx. He told Insider that UPS is growing faster with small and medium businesses, and is more profitable than FedEx. Meanwhile, Amazon continues to deliver an increasingly large percentage of all the packages on the road.
Loadstar: FedEx LTL consolidation service will make returning retail goods easier
Soaring logistics costs, exacerbated by inflation, have forced merchants to reconsider their returns policy. Some, like fashion brand Gap, have cut their window for returns, while others, including Zara and Urban Outfitters, have begun to charge consumers a restocking or return fee.
The Loadstar: US 'annual shopping orgy' sees record sales as retailers heavily discount
The increase in sales came as no surprise to Rick Watson, founder and CEO of e-commerce consultant RMW Commerce Consulting. For certain items, such as TV sets, American consumers usually wait for this time of the year when discounts are most attractive, he pointed out.
Logistics Management: Report points to lower holiday season volumes for FedEx
Rick Watson, president of New York-based RMW Commerce Consulting, pulled no punches in assessing this situation.