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eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting
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eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting
eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting
consulting services
How Can We Help?
Business Assessment
Strategic Planning
Business Optimization
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Who Do We Help?
Private Equity & Enterprise
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Blog: eCommerce insights
Podcast: Watson Weekly
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The Watson Weekend: Live Stream
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Should You Put a Chatbot in Front of Your Retail Store?
Retail Rick Watson 6/25/25 Retail Rick Watson 6/25/25

Should You Put a Chatbot in Front of Your Retail Store?

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Walmart Investor Snapshot: Retail Media as Biggest Untapped Opportunity
Retail Rick Watson 6/24/25 Retail Rick Watson 6/24/25

Walmart Investor Snapshot: Retail Media as Biggest Untapped Opportunity

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Klarna - The Not Gonna Be a Super App Company
eCommerce Rick Watson 6/23/25 eCommerce Rick Watson 6/23/25

Klarna - The Not Gonna Be a Super App Company

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Jassy's AI Memo Was a Snoozefest, In a Good Way
eCommerce Rick Watson 6/20/25 eCommerce Rick Watson 6/20/25

Jassy's AI Memo Was a Snoozefest, In a Good Way

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Facebook: eCommerce is Great -- For Other People
Marketplaces Rick Watson 6/18/25 Marketplaces Rick Watson 6/18/25

Facebook: eCommerce is Great -- For Other People

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Saks Global Getting Assurances, Which Definitely Means Trouble Not Over
Retail Rick Watson 6/17/25 Retail Rick Watson 6/17/25

Saks Global Getting Assurances, Which Definitely Means Trouble Not Over

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Sezzle Sues Shopify For AntiCompetitive Practices
eCommerce Rick Watson 6/13/25 eCommerce Rick Watson 6/13/25

Sezzle Sues Shopify For AntiCompetitive Practices

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Palantir/Bolt Partnership: "Self-Learning Checkout" - Fancy Words, Many Yawns
SaaS Rick Watson 6/9/25 SaaS Rick Watson 6/9/25

Palantir/Bolt Partnership: "Self-Learning Checkout" - Fancy Words, Many Yawns

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Temu Half Off - Just in Time For Summer: Deminimus Maximus
eCommerce Rick Watson 6/4/25 eCommerce Rick Watson 6/4/25

Temu Half Off - Just in Time For Summer: Deminimus Maximus

Temu’s collapse may be faster than expected—58% drop in users, slashed ad spend, and a death spiral in motion. What’s next for the discount juggernaut?

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Shopify MCP Server Raises More Questions Than It Answers
SaaS Rick Watson 6/3/25 SaaS Rick Watson 6/3/25

Shopify MCP Server Raises More Questions Than It Answers

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Global Intelligence Needs More Context, And Hardware Is Definitely Required
Consulting Rick Watson 6/2/25 Consulting Rick Watson 6/2/25

Global Intelligence Needs More Context, And Hardware Is Definitely Required

OpenAI’s bet on hardware isn’t just flashy—it’s essential. Why context, collaboration, and delivery may define the next era of artificial intelligence.

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Salesforce to Acquire Informatica Signals Salesforce True Intentions -> Data to Power AI
SaaS Rick Watson 5/27/25 SaaS Rick Watson 5/27/25

Salesforce to Acquire Informatica Signals Salesforce True Intentions -> Data to Power AI

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Klaviyo Reports Q1 2025 Earnings
SaaS Rick Watson 5/15/25 SaaS Rick Watson 5/15/25

Klaviyo Reports Q1 2025 Earnings

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Venture Capital Dominated by AI Right Now
eCommerce Rick Watson 5/14/25 eCommerce Rick Watson 5/14/25

Venture Capital Dominated by AI Right Now

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Instacart CEO Departs for OpenAI
SaaS Rick Watson 5/12/25 SaaS Rick Watson 5/12/25

Instacart CEO Departs for OpenAI

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3 Notables from BigCommerce Earnings Call: Housecleaning, Anemic Growth and a Trojan Horse?
SaaS Rick Watson 5/9/25 SaaS Rick Watson 5/9/25

3 Notables from BigCommerce Earnings Call: Housecleaning, Anemic Growth and a Trojan Horse?

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Q1 2025 Shopify Earnings: BRING IT ON
SaaS Rick Watson 5/8/25 SaaS Rick Watson 5/8/25

Q1 2025 Shopify Earnings: BRING IT ON

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Shopify's Ultimate Victory in Enterprise Commerce Needs Incentive Alignment
SaaS Rick Watson 5/5/25 SaaS Rick Watson 5/5/25

Shopify's Ultimate Victory in Enterprise Commerce Needs Incentive Alignment

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Amazon Q1 2025 Earnings: Investing in AWS and Hoping for the Best
eCommerce Rick Watson 5/2/25 eCommerce Rick Watson 5/2/25

Amazon Q1 2025 Earnings: Investing in AWS and Hoping for the Best

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UPS Q1 Earnings: Amazon Volume Decline Prompting Big Ch-Ch-Ch-Changes
Supply Chain Rick Watson 4/30/25 Supply Chain Rick Watson 4/30/25

UPS Q1 Earnings: Amazon Volume Decline Prompting Big Ch-Ch-Ch-Changes

UPS Q1 2025 earnings reveal how SMBs are taking the brunt of tariff impacts while UPS aggressively pivots post-Amazon. Strategic cost-cutting and network changes hint at a company in full transformation mode.

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