Consulting Rick Watson Consulting Rick Watson

Growth While Shrinking? It's Called Optimization, and It's Possible

Discover how businesses can achieve growth while reducing costs by optimizing people, processes, and technology. This article explores why cutting expenses without a clear strategy can backfire and provides a step-by-step approach to aligning your operations with growth goals. Learn how even modest growth can translate into gaining market share in a competitive landscape.

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Supply Chain Rick Watson Supply Chain Rick Watson

Is Shop Promise a Broken Promise Based on a Flawed Premise?

This article explores the challenges facing Shopify's "Shop Promise" after the company's decision to sell Deliverr to Flexport. It delves into how Shopify's estimated delivery date system is struggling, the implications of recent layoffs at Flexport, and why Shopify may need to rethink its logistics strategy by outsourcing to specialized third-party providers.

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Marketplaces Rick Watson Marketplaces Rick Watson

Marketplaces Fees Dropping Like It’s Hot - Is It Enough for eBay?

This article explores eBay's recent move to lower seller fees in the UK, comparing it to competitors like Facebook Marketplace and Amazon. It raises critical questions about whether fee reductions alone can attract more sellers and buyers, and highlights eBay's latest AI innovation, "Magic Bulk Listing," aimed at simplifying the listing process. With increasing competition, the article examines whether these changes are enough to reverse eBay's decade-long stagnation.

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SaaS Rick Watson SaaS Rick Watson

Bolt CEO Moves from Founder Mode to Grift Mode

This article examines the troubling financial maneuvers of Bolt's CEO, highlighting ethical concerns surrounding new investments and the company's shift from a checkout network to a super app. Readers will explore the implications of raising $250 million in "marketing credits," question the credibility of Bolt's revenue claims, and analyze the CEO's outrageous compensation demands. It offers a critical look at the potential fallout from these controversial decisions and what they mean for existing investors.

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Retail Rick Watson Retail Rick Watson

2025 Primer: It's a Walmart and Temu Economy, We Are Just Living In It

Explore how Walmart and Temu are shaping the retail landscape as we head into 2025. This article examines Walmart’s strategic positioning and Temu’s rapid growth amid economic uncertainty. Learn how these retail giants are influencing consumer behavior, market dynamics, and what it means for brands and investors in the evolving marketplace.

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Consulting Rick Watson Consulting Rick Watson

Eisenhower was Right: Plans are Nothing, Planning is Everything

This article explores why businesses may stop growing, often due to people and process issues rather than website or technology failures. It emphasizes the importance of having a clear plan, ownership, and alignment within teams to overcome growth barriers in eCommerce. Expect practical insights into diagnosing and resolving these challenges for sustained business growth.

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SaaS Rick Watson SaaS Rick Watson

Shopify Hired a New CTO - Platform Ambitions Ahead?

Discover how Shopify’s recent hire of Mikhail Paraikh, a seasoned expert in advertising and machine learning, signals a pivotal shift for the platform. Explore Shopify's strategic ambitions in enhancing the Shop App, advancing advertising solutions, and leveraging AI for content creation. Learn how this new leadership could transform Shopify’s approach to scaling and innovation in the eCommerce space.

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Consulting Rick Watson Consulting Rick Watson

Envy is Part of the Trade-Down / Consolidation Economy

Explore how the trade-down phenomenon is reshaping B2B and B2C sectors, driving companies to adopt strategies outside their core competencies. Discover how envy and consolidation impact major players like Target, Walmart, and Amazon, and learn how businesses can navigate this shifting landscape by either doubling down on their unique value propositions or redefining their market approach.

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SaaS Rick Watson SaaS Rick Watson

BigCommerce Not Selling: Revitalizing

This article delves into the latest insights on BigCommerce, revealing why the company is no longer for sale and exploring its strategic shift towards B2B and up-market focus. Discover how new leadership is navigating the challenges of the current market, the impact of payment flexibility on enterprise clients, and the future trajectory of BigCommerce as it restructures to meet evolving industry demands.

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