Supply Chain Rick Watson Supply Chain Rick Watson

Is Shop Promise a Broken Promise Based on a Flawed Premise?

This article explores the challenges facing Shopify's "Shop Promise" after the company's decision to sell Deliverr to Flexport. It delves into how Shopify's estimated delivery date system is struggling, the implications of recent layoffs at Flexport, and why Shopify may need to rethink its logistics strategy by outsourcing to specialized third-party providers.

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How Did You Get Into eCommerce? And Why Reputation Travels

Discover insights into how reputation shapes success in the eCommerce industry, the importance of relationships over leads at conferences, and why the ever-changing landscape of software vendors keeps the industry dynamic. Learn from Rick Watson's journey in eCommerce, starting from the early days of the Internet, and understand why reputation and connections are crucial in this tightly-knit community.

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Supply Chain Rick Watson Supply Chain Rick Watson

Why Does Lousy Fulfillment Tank Revenue?

Recent Forrester data reveals significant performance differences between high and low maturity 3PLs, with top providers showing notable improvements in fulfillment costs, on-time delivery rates, and pick-to-ship cycle times. Dive deeper into this topic and learn how to improve your fulfillment strategies in our detailed article.

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Supply Chain Rick Watson Supply Chain Rick Watson

Convert More Shoppers with Fast, Reliable Fulfillment

Discover how partnering with high-maturity 3PL providers can turbocharge your eCommerce outcomes. Learn why outsourcing matters, the benefits of swift and reliable fulfillment, and how to navigate the path to enhanced brand strength and increased conversion rates. Download the Forrester Study now to unlock the power of effective fulfillment.

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Supply Chain Rick Watson Supply Chain Rick Watson

Amazon and FedEx Flirted Last Year?

Dive into the intriguing possibility of Amazon and FedEx reigniting their partnership in this thought-provoking article. Despite years of distancing, recent hints suggest a potential collaboration to enhance Amazon's returns experience. Explore the potential benefits for both giants, from addressing Amazon's logistical gaps to bolstering FedEx's declining volume. Join us as we speculate on the future of this potential union and its implications for the e-commerce landscape.

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Supply Chain Rick Watson Supply Chain Rick Watson

UPS Q3 2023 Revenue & Profit Declines Continue Accelerating: But It’s Complicated

The article provides an insightful analysis of UPS's Q3 performance, describing it as a train heading downhill off the tracks. The piece highlights key figures, good and bad aspects, and reveals UPS's struggles, including lower full-year 2023 guidance, uncertainties with top customers, and issues like package diversion and softening demand.

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Supply Chain Rick Watson Supply Chain Rick Watson

Supply Chain By Amazon Launches: Be Afraid, Be Very Afraid

In this insightful article, we dissect Amazon's Supply Chain by Amazon (SCA) initiative, an innovative blend of logistics and technology. Explore SCA's core objectives, historical context, and the extensive capabilities it offers. Discover why trust in Amazon's logistics prowess could be the next big thing, and what it takes for SCA to succeed.

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