Supply Chain Rick Watson Supply Chain Rick Watson

Amazon and FedEx Flirted Last Year?

Dive into the intriguing possibility of Amazon and FedEx reigniting their partnership in this thought-provoking article. Despite years of distancing, recent hints suggest a potential collaboration to enhance Amazon's returns experience. Explore the potential benefits for both giants, from addressing Amazon's logistical gaps to bolstering FedEx's declining volume. Join us as we speculate on the future of this potential union and its implications for the e-commerce landscape.

Read More
Consulting Rick Watson Consulting Rick Watson

Welcome to Shoptalk, VTEX Dinner Exposes Hot Trends, Composability Necessity

Discover the latest insights and trends discussed at the VTEX Executive Dinner, where industry experts gathered to explore the future of retail and commerce. From the evolution of AI in customer interactions to the impact of major marketplaces like Temu and Shein, delve into the strategies shaping the industry in 2024. Learn about the practicality of composable commerce in enterprise settings and the challenges of large-scale replatforming efforts. Gain valuable insights to stay ahead in the ever-changing retail landscape.

Read More
eCommerce Rick Watson eCommerce Rick Watson

The End of The Free Shipping Era Greatly Exaggerated

Explore the shifting dynamics of free shipping in the retail industry with our insightful article. Delve into the findings of a recent survey by PYMNTS and Adobe, revealing the crucial role of free shipping in customer loyalty, even as margins tighten. Discover strategies for retailers to subsidize free shipping and drive growth, drawing from innovations in loyalty programs by giants like Walmart and Target. Uncover fascinating insights into generational shopping preferences, the evolution from eBay to Amazon, and the enduring power of competitive pricing and wide selection.

Read More