The article explores the considerations beyond traditional procurement metrics for IT and Digital leaders. Emphasizing the importance of consistent adoption and execution of digital capabilities, it outlines concerns that go beyond the platform decision.

The article provides an insightful analysis of UPS's Q3 performance, describing it as a train heading downhill off the tracks. The piece highlights key figures, good and bad aspects, and reveals UPS's struggles, including lower full-year 2023 guidance, uncertainties with top customers, and issues like package diversion and softening demand.