What The Press Got Wrong About Albertsons and Google’s Partnership

There was an interesting piece of news about Google and Albertsons. Most people took it as news that Google was somehow getting into the grocery industry in some way.

That's not it at all.

Google closed a big sales deal. That's really the entire story. But, yeah, it's about ads too.

What's going on then?

Well, Google has something unique. Most people use Google Maps. And most retailers find it too expensive to answer customer service. And Google wants to continue to find new surfaces to embed its capabilities deeper into the lives of consumers. So that it can sell better ads.

So ultimately, this is about ads. But it doesn't seem that way on the surface. And it was spun as being about grocery, although nothing about this sales deal is unique to grocery.

It just has to do with any firm that has a high number of local / map searches - they are a hot prospect for Google. The more surfaces Google controls down the sales/service funnel, the more data they get their hands on about consumer intent.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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