Discover how businesses can achieve growth while reducing costs by optimizing people, processes, and technology. This article explores why cutting expenses without a clear strategy can backfire and provides a step-by-step approach to aligning your operations with growth goals. Learn how even modest growth can translate into gaining market share in a competitive landscape.

This article explores why businesses may stop growing, often due to people and process issues rather than website or technology failures. It emphasizes the importance of having a clear plan, ownership, and alignment within teams to overcome growth barriers in eCommerce. Expect practical insights into diagnosing and resolving these challenges for sustained business growth.

Discover how brands and retailers are transitioning from over-built technology to embracing simplicity and personality. This article explores the shift from traditional eCommerce IT to investing in brand message, personality, and high-quality content to stand out in a noisy world. Learn why the age of technology has passed and the age of personality is here to stay.

Learn valuable lessons about business transformation from a simple block of ice. Discover how breaking down tasks into immediate, medium, and long-term goals can sustain progress and deliver value. Understand the importance of achieving small and medium-sized victories to motivate your team and stakeholders. This article provides practical insights for navigating the complexities of digital technology and organizational change.

The article delves into the insights of renowned software design expert Martin Fowler, offering a fresh perspective on organizing eCommerce around business capabilities. It navigates through the ongoing architecture debates, drawing parallels with historical technology trends and providing practical advice for decision-making.

Discover the current state of eCommerce and gain insights into building a profitable online business. In this article, we delve into the key elements that drive success in the ever-evolving eCommerce landscape. From a technologist's perspective, we explore the importance of striking a balance between technology, team dynamics, and profitability.

For those who didn’t attend Shoptalk in Las Vegas or missed my session, I gave a talk on 8:30 Monday morning about Implementing Headless eCommerce with my friend Dimple Rao, VP of Product Management and User Experience Design at Chico’s FAS. Read my top three takeaways from the talk!