Consulting Rick Watson Consulting Rick Watson

Eisenhower was Right: Plans are Nothing, Planning is Everything

This article explores why businesses may stop growing, often due to people and process issues rather than website or technology failures. It emphasizes the importance of having a clear plan, ownership, and alignment within teams to overcome growth barriers in eCommerce. Expect practical insights into diagnosing and resolving these challenges for sustained business growth.

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eCommerce Rick Watson eCommerce Rick Watson

The Simplicity Imperative: And The Move to the Age of Personality

Discover how brands and retailers are transitioning from over-built technology to embracing simplicity and personality. This article explores the shift from traditional eCommerce IT to investing in brand message, personality, and high-quality content to stand out in a noisy world. Learn why the age of technology has passed and the age of personality is here to stay.

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Consulting Rick Watson Consulting Rick Watson

A Fisherman's Tale: What My Grandfather's Block of Ice Taught Me About Business Transformation

Learn valuable lessons about business transformation from a simple block of ice. Discover how breaking down tasks into immediate, medium, and long-term goals can sustain progress and deliver value. Understand the importance of achieving small and medium-sized victories to motivate your team and stakeholders. This article provides practical insights for navigating the complexities of digital technology and organizational change.

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Consulting Rick Watson Consulting Rick Watson

The Last Thing Many Companies Need is More Technology: Invest in your People and Processes

Discover the current state of eCommerce and gain insights into building a profitable online business. In this article, we delve into the key elements that drive success in the ever-evolving eCommerce landscape. From a technologist's perspective, we explore the importance of striking a balance between technology, team dynamics, and profitability.

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