SaaS Rick Watson SaaS Rick Watson

Shopify Hired a New CTO - Platform Ambitions Ahead?

Discover how Shopify’s recent hire of Mikhail Paraikh, a seasoned expert in advertising and machine learning, signals a pivotal shift for the platform. Explore Shopify's strategic ambitions in enhancing the Shop App, advancing advertising solutions, and leveraging AI for content creation. Learn how this new leadership could transform Shopify’s approach to scaling and innovation in the eCommerce space.

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Consulting Rick Watson Consulting Rick Watson

RMW Commerce Content Manifesto: Why do I do what I do?

In my writing and content production, I focus on providing valuable insights to a mid-market and enterprise-level eCommerce audience, including brands, retailers, marketplaces, agencies, and investors. My content is designed to help decision-makers make better choices, gain new perspectives on familiar topics, and uncover important truths.

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SaaS Rick Watson SaaS Rick Watson

Klaviyo Earnings and Future: Shopify’s Mid-Market E-mail/SMS Automation Tool

From Klaviyo's latest earnings, we've distilled four key takeaways. Notably, there's been significant growth in the mid-market segment, with an 80% increase in customers paying over $50k/year, totaling 143k customers. However, pressure on gross margins, a declining revenue growth forecast for 2024, and concerns regarding non-GAAP measures raise questions about the company's trajectory. Looking ahead, Klaviyo's potential expansion into CRM territory, particularly tailored for Shopify, may shape its future amidst a competitive landscape.

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SaaS, Consulting Rick Watson SaaS, Consulting Rick Watson

"Me-Too" SaaS Offerings Are Dead in 2023

Explore the dynamic world of SaaS evolution. Beyond innovation, learn why strategic positioning matters for eCommerce success. Uncover roles, impacts, and insights from ChannelAdvisor's triumph. Whether forging new paths or capturing existing markets, discover the keys to meaningful SaaS growth in this insightful journey.

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Consulting Rick Watson Consulting Rick Watson

7 Ways Agencies Are Reacting to Continuing Rise of Shopify

This article discusses the challenges agencies face in adjusting to Shopify's rise and outlines strategies they have adopted, such as specializing in B2B, offering app development services, or focusing on headless installations. Learn more about the changing dynamics in the agency landscape and the opportunities it presents.

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