Why Use an Outside Consultant to Help you Solve a Problem?

Why Should I Hire an Outsider if They Don’t Know My Business?

A common question that gets asked of consultants is, "Why should I hire an outsider? You don't know my business." This is a common objection, and here are the top answers I repeat to potential clients.

What Is the Value of an Independent Outsider's Perspective?

Consultants often have a lot of experience seeing through conflicting internal and external opinions present regarding important decisions. A fresh outsider’s perspective can often see old problems in new ways, highlight gaps or inadequacies, and identify the best paths forward while challenging traditional methods (TTWWADI – "That’s The Way We’ve Always Done It").

How Does a Consultant's Expertise in Digital Transformation Benefit My Business?

Most organizations make tough decisions like how to shape up an existing business, make a major new platform or partner decision, or create new streams of revenue several times a year, whereas most companies only attempt this type of transformation once every five to ten years. Practice makes perfect.

How Can a Consultant’s Network Help Me Succeed?

Consultants can have vast networks that include industry leaders and executives, enhancing their ability to connect you with the right resources and solutions, increasing the likelihood you will make the decision right the first time. There are few companies or providers that would not answer a call I place, or a LinkedIn message, even without a prior relationship.

60k+ LinkedIn followers does come in handy.


Expert Consulting: How Will You Grow Your eCommerce Company?

When growth is elusive, I am an expert at asking incisive questions to surface the real issues and then present straightforward ideas that your team can actually implement.

Mistakes are expensive. They cost money, of course. What’s worse is the opportunity cost. I work with investors and management teams worldwide to help them get a handle on their digital business plans to execute a clear path forward.



Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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