What Would You Say You Do Here? - RMW Commerce FAQs

Office Space is not entertainment, it's a documentary. Who's with me?

I spend so much time just sharing thoughts and generating industry discussions here, sometimes I forget to remind people that I run a business as well.

❓ Here are Some Frequently Asked Questions about RMW Commerce ❓

1 - What Types of Clients Do You Help?

There are two types of clients that I help:

(a) Middle-Market Private-Equity Backed Brands and Retailers

Private equity tends to define the middle market from approximately $80M - $1B / year. These can be Retailers, Brands, or B2B Manufacturers and Distributors. The variety is part of the fun, and it informs future projects.

(b) eCommerce Software & Service Providers

Most commonly venture-backed or public companies.

Keep in mind I work exclusively in the eCommerce industry.

2 - Why Do People Come To You?

There are two primary reasons that people come to me:

(a) They need help planning a major new initiative.

Those initiatives can be a major new product launch (like DTC or a new Marketplace), expanding into a new customer base (for instance, going up-market or entering North America), or they are considering several new acquisitions.

(b) They need an external sounding board and trusted advisor to help improve their current organization and plans.

3 - What Types of Consulting Engagements Are There?

Regardless of what kind of service you need, there is always more than one way to deliver it.

a) Yearly Retainer

I call this the "push" engagement. You aren't asking me to generate original work, but instead, you would like me to get to know you and your team, participate in your management meetings, and benefit from my network by connecting you to trusted resources and providers.

b) Strategic Project

This is the typical consulting engagement. I learn about you through interviews and documentation that I request, analyze it through my lens, brainstorm, and then create new business plans, financial models, and digital roadmaps customized to your organization.

c) Leadership Off-Site

You have critical decisions to make but don't have time for a long engagement. You want an outside party with deep industry expertise to facilitate a structured conversation about the current situation to help you chart a path to the future.

... and oh yeah, I run a weekly podcast, publish daily LinkedIn content, a bi-weekly newsletter, run an online community, and will be launching a major new industry media initiative next year!

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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