My prediction on Facebook's most significant eCommerce contribution

I really think Facebook’s most significant contribution to eCommerce over the next 10 years will be augmented reality and virtual reality.

For Facebook to provide new and exciting tools for advertisers is fine and Facebook has a tremendous scale, so for a lot of people, it's really great.

BUT IT'S NOT "WOW".

The fact that any individual or brand could open up a shop on the world's largest discovery marketplace is also a fascinating opportunity. But it's still not where I think Facebook has the potential to transform the industry. There is no large-scale platform thinking about AR and VR the same way Facebook is.

Facebook sees the potential to be innovative on a grand scale in a way that few other companies are committed to. As a technologist, I'm definitely interested to see what they come up with. Now, will I feel safe enough to adopt it? Maybe not.

But from my lens of eCommerce, it seems like it opens up a lot of possibilities if they build the platform in the right way, and are good stewards of it. Back in the day, not everyone loved Bill Gates. But almost everyone built applications for Windows.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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Facebook's massive eCommerce opportunity

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