Grocery Dive: Heinen’s dropped Instacart. Will other grocers follow suit?
Against the backdrop of consumers being price-sensitive amid high inflation and grocers seeking more control over the consumer relationship, removing e-commerce middlemen will likely be a natural tendency for grocers going forward, said Rick Watson, CEO and founder of RMW Commerce Consulting.
Retail Dive: Is Amazon done disrupting retail?
“It took them a long time, but Walmart is now basically copying Amazon’s playbook,” Rick Watson, founder and CEO of RMW Commerce Consulting, said by phone.
