What Amazon Can Do To Defend Against Shopify

Let's take as a given Amazon will compete with Shopify. It won't look like their last attempt at stores. But what then?

How do they kneecap Shopify enough that they can't steal away Prime buyers if they continue to have momentum? (this is the prize - not sellers)

Jeff Bezos comes from the Bill Gates school of competition.

  1. 1 - Amazon's biggest problem with Stores last time was not really execution (although it was also), really it was about traffic - no one cares about another new store. One asset Amazon has now that it didn't have before - a $2B and growing advertising solution. This will be part of their solution out of the box.

What is Shopify's strategic Achilles heel? Traffic generation. It fits.

2 - Any solution will involve their vast and growing fulfillment network. I suspect Shopify's early fulfillment investments was somewhat of a wake-up call for Amazon - you are not dealing with your average platform. Project out 10 years and what else will they invest in?

3 - Look for Amazon to pick up one or more payment solutions to bolster its weaknesses here. Subscription, installments, etc. Amazon Pay is attractive but limited in that it’s not enough.

Shop Pay is a risk to Amazon. It's the future "Prime" brand of Shopify if they play it right.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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Amazon’s Biggest Shopify Challenge - Positioning

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When A Marketplace Is Needed