Walmart Earnings: Strong Growth in High-Income Consumers Should Worry Amazon

Why Are High-Income Consumers Driving Walmart's Growth?

Everyone wants to save money, and everyone wants to save time. Walmart is currently delivering growth, 75% of which is coming from high-income consumers making > $100k. This is not a new trend.

Why the Growth in Higher-Income Consumers?

  • Broader assortment via Marketplace, Pickup, and Delivery Convenience, Save Money.

  • In the battle between price and convenience, Walmart chooses "both."


How Does Walmart's eCommerce Growth Compare to Amazon's?

A few stats are in order:

  • US eCommerce sales growth 22% (globally 27%) [Amazon more like 7%]

  • US Walmart Connect Ads up 26%, globally up 28% [Amazon up 19%]

  • Overall sales grew 6%, Profit up ~10%

  • Membership income up 22%

  • 18% of the business is now eCommerce (300bps up from last year)


What Is Driving Walmart's Operating Income Growth?

Why the Growth in Operating Income?

  • Membership fees and advertising income drove more than half of the operating income improvement and about one-third of all Walmart operating income


How Is Walmart's Marketplace Expanding?

  • Marketplace grew 42%, >30% growth the last 5 quarters

  • SKU count approaching 700M items

  • Sales in beauty, toys, hardlines, and home grew >20%


How Is Walmart Optimizing Its Supply Chain?

  • Store-fulfilled delivery up 50%, improving density as well.

  • 50% of fulfillment center volume is now automated.

  • 40% reduction in cost per order.


Is Amazon Losing Ground to Walmart and Temu?

Synopsis:

  • There's that phrase again—operating income growing faster than sales.

  • Amazon is being attacked at the top by Walmart, and at the bottom by Temu. But both attacks are somewhat coming at the high-income consumer (everyone wants to save money).

  • Temu is coming for the time-insensitive items, and Walmart is coming for the time-sensitive items.

  • The consumer is "resilient," but there is still low single-digit deflation in general merchandise on higher unit volumes. This kind of environment plays to Walmart's strengths and is forcing Amazon to adapt and improve its playbook.

  • The economy has neither accelerated nor decelerated—it is steady.


Why Should Amazon Be Concerned About Walmart+?

  • While Amazon is focused on parrying Temu, Walmart could drink its milkshake. The numbers above certainly give it more room to run.

But the Biggest Reason for Amazon to Fear Walmart?

  • The growth of Walmart+. The playbook is working, the selection is growing, and the pickup and delivery options are unparalleled.


The two Titans are duking it out.


Expert Consulting: How Will You Grow Your eCommerce Company?

When growth is elusive, I am an expert at asking incisive questions to surface the real issues and then present straightforward ideas that your team can actually implement.

Mistakes are expensive. They cost money, of course. What’s worse is the opportunity cost. I work with investors and management teams worldwide to help them get a handle on their digital business plans to execute a clear path forward.



Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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