The Relationship Between eCommerce, Technology, and Politics

In January 2021 we had an unusual confluence of events in eCommerce - what is its influence on politics? What is the proper role and what should it be? How about the reverse question?

This past week we have witnessed unprecedented events in the US. At least 3 different companies have restricted the activities of parties related directly to the US government or its political parties - Shopify, PayPal, and Stripe. Still others (Amazon, Google, Facebook, Apple) restricted messages and platforms.

Do the actions represent just the prevailing societal norms (which are often more important than specific laws) or do these actions represent the continuation of some kind of activism that requires broader legislation, and even international cooperation, on speech, messaging, and payments?

I remember back in eBay's early history they had to make such decisions as to - should hate and/or murder-related items be sold on their site (think: historical Nazi paraphernalia). As a pioneer in eCommerce, they had to make these types of tough judgment calls early - rather than taking nuanced stances, identifying something as "murderabilia". Todd Lutwak is definitely at the forefront of this. You might not see the connection here, but this goes back a long way.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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