My Read from NRF 2023: Retail World Optimistic But Cautious

My Read from NRF 2023: Retail World Optimistic But Cautious

It was great to meet so many old and new friends at NRF this year.

Here are a few takeaways from the event:

* Most people are happy with the start to 2023. There is a lot of optimism and energy out there.

BUT....

* Most people understood we didn't have a full read on the consumer until April last year, and at that point it was too late to "undo" major investments (purchase orders, etc). So people are trying to delay big investments until their crystal ball is not so cloudy.

* Definitely the biggest NRF event I've ever seen. Tradeshows are back in force. I heard a "30k registered" number. Don't think there were that many, but even if it's close that's a huge show.

* Most people were happy with the show floor traffic.

* Sometimes people ask me what is hot and new. To be honest, I didn't see a lot hot and new. Personally, I think that is a good thing. Most companies are still bad at the basics and would be better served not chasing fads.

* Humans were not meant to stand in one place, on thin carpet, for 12 hours at a stretch. There has to be a better way!

After going full speed Sunday and Monday, I am not going back today so I can recharge ;-)

What were your takeaways from NRF 2023?

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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NRF 2023: What a Difference a Year Makes: Takeaways From the First Day