Kroger & Instacart In The News

A few notes on the grocery space related to Kroger and Instacart.

First, Instacart hired another Facebook executive as President of the company. At this point, I think the big question is with all this ads firepower, will there be enough oxygen in the room for actual grocery and supply chain improvements?

I think the best Instacart is making is that data is data and that they understand how to optimize an app better than anyone, and if its user models deeply understand the user, they will be able to figure out the rest.

Time will tell whether a mobile data company whose primary revenue is ads (Instacart), a traditional retailer (Walmart, Albertsons, Kroger), will win this in this space. A number of QuickCommerce upstarts threaten as well - goPuff foremost among them.

Second, Kroger has added Ghost Kitchens in its store to offer more prepared food, similar to the recent Walmart pilots with the same concept. Prepared food = convenience which is good in any setting. If people can avoid extra trips by shopping at Kroger, it would seem like this is a worthwhile test for the company.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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