Amazon Goes On Offense Against Antitrust

Lina Khan has put the fear of God into Amazon. While they have been playing defense with certain messaging, they also moved into offense recently by adding their own website to message directly to sellers about potential legislation.

Fear and $$$ is the primary motivator behind their website messaging:

  • "Jeopardize our ability operate a marketplace" (fear)

  • Hundreds of thousands of small businesses losing access to Amazon's services (fear)

  • Which would hurt your revenue ($$)

  • and hurt consumers access to selection and lower prices ($$)

Merchants can sign up to hear more from Amazon about this. This messaging is a little disingenuous, but I'm sure it feels accurate from Amazon's point of view.

If the legislation happens, no one, including Amazon, knows what the remedy could be. In other antitrust cases in the past companies and services were regionalized or broken up, and no one actually lost access to services. In the short term, prices could go up and or down, depending on how benevolent the monopolist was.

But over time, the new competition created could spur new innovation.

Bottom line, I don't trust Congress to be able to act on anything in a united fashion (or function at all) unless there is some kind of existential crystallizing event.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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