Gorgias is a multi-channel helpdesk software with the sole purpose of helping ecommerce businesses level up their customer support and deliver an exceptional customer experience to leverage inquiries into sales.

Gorgias has been a very popular choice of CRM for many Shopify-based brands and this investment cements that fact.  Although I did notice the other day that the customer service for Shopify’s Shop App is provided by Zendesk.  Maybe someone didn’t get the memo about the investment yet?

Gorgias: Gorgias’ $30 Million Series C and the Future of Customer Experience for Online Stores