eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting

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Communication Platform HappyRobot Raises $15.6M In Series A Funding

HappyRobot is a pioneer in AI-driven voice solutions for the logistics sector, specializing in agentic AI that simplifies freight brokerage operations. Its platform autonomously handles inbound/outbound calls, carrier negotiations, and data capture, reducing call times by 50% and cutting operational costs by a third. Serving customers like Flexport and Circle Logistics, HappyRobot empowers brokers with 24/7 operational support, intent detection, and scalable AI workflows, transforming communication and efficiency across the logistics industry.

HappyRobot, an automated AI communication platform for the logistics sector, has raised $15.6 million in Series A funding. The new funding will be invested in the technology platform, which currently is focused on the logistics sector. HappyRobot aims to help freight brokers focus on meaningful tasks while automated workflows and AI agents handle tasks such as inbound and outbound calls, carrier negotiations, and data capture.

PRNewswire: HappyRobot Raises $15.6 Million Series A Funding Led by a16z to Transform Logistics with Agentic AI