eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting

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Shopify’s Pressure on Other Companies Creates Issues

Lightspeed is the latest company to feel the pressure of Shopify Plus' (I would call modest) advances in POS and its threatened B2B expansions.

Shopify's pressure is continuing to lead to consolidation and disruption. So much that it took Lightspeed - a well-regarded POS - $450M to acquire NuOrder - the company who made it because of Nordstrom years ago - and $500M for Ecwid, the long-time SaaS SMB eCom platform. I view this as a defensive maneuver by Lightspeed.

Likely, POS is coming as part of a stack and Lightspeed was not getting invited to the dance.

It's pretty well known in the agency space that Shopify punches far above its weight in terms of consideration in re-platforming. Many IT firms, agencies, and consultants feel irresponsible by not inviting them to the dance, even in the complex Enterprise space.

Again, regardless of the technical capabilities, Shopify remains juuuuust good enough for many, and simplicity/ecosystem often wins over the rest of the concerns. The dynamics are a clear flywheel in my mind - forget about the technical specs for a moment.

This is the reality of the current space.

Wonder why the SMB and mid-market "operations" platforms all got acquired in the last 2 years? Same Shopify pressure.